Terms of Service

OVERVIEW

Welcome to Relvioran™. In these Terms of Service, the words “Relvioran™,” “we,” “us,” and “our” refer to Houseware International Inc. We operate this website, our online store, and all related content, features, tools, products, and services made available through it (collectively, the “Services”).

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services to our customers.

These Terms of Service, together with any policies referenced within them, explain the rules that apply when you access our website, browse our store, or place an order with us. They also describe important legal rights and limitations that apply to your use of the Services.

By accessing or using any part of our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not use our website or purchase from our store.

SECTION 1 – ELIGIBILITY AND ACCOUNT USE

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using the Services with proper legal consent and supervision.

You may be asked to provide information such as your name, shipping address, billing address, email address, phone number, and payment details when using the Services or placing an order. You agree that all information you submit is accurate, complete, and up to date.

If you create or use an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that takes place under your account. You may not transfer or assign your account to another person without our written permission.

SECTION 2 – PRODUCT INFORMATION

We try to present our products as accurately as possible, including descriptions, images, features, and specifications. However, actual product appearance may vary depending on screen settings, device display, lighting, and manufacturing differences.

We do not guarantee that product colors, textures, finishes, or visual details shown on your device will exactly match the product delivered.

We reserve the right to update, revise, or discontinue products at any time without prior notice. We may also limit quantities, sales regions, or product availability at our discretion.

SECTION 3 – ORDERS AND ACCEPTANCE

Submitting an order through our website is an offer to purchase a product from us. We reserve the right to accept, reject, limit, or cancel any order for any lawful reason.

An order is not considered accepted until payment has been authorized and we have confirmed the order. Even after an order is placed, we may need to correct pricing, availability, shipping details, or other information before final processing.

If we cancel or modify an order, we may attempt to notify you using the email address, billing information, or phone number provided during checkout.

You agree that purchases made through our store are intended for personal or household use unless otherwise approved by us in writing.

Returns and refunds are handled according to our posted Return & Refund Policy.

SECTION 4 – PRICING, PAYMENTS, AND BILLING

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices, promotions, and discounts may change at any time without prior notice. The price charged for your order will be the price shown at checkout at the time the order is submitted.

Unless otherwise specified, listed prices do not include shipping charges, applicable taxes, customs duties, import fees, or other government-imposed charges.

You agree to provide valid and current payment, billing, and contact information for all orders. By submitting payment information, you represent that you are authorized to use the selected payment method and that the information you provide is accurate.

If a payment is declined, delayed, or disputed, we may suspend or cancel the order until the issue is resolved.

SECTION 5 – SHIPPING AND DELIVERY

Shipping estimates provided on our website are approximate only and are not guaranteed delivery dates.

We are not responsible for shipping delays caused by carriers, customs inspections, weather events, supply chain disruptions, incorrect address information, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, risk of loss and title to the goods may pass to you to the extent permitted by applicable law.

More details about order handling and delivery are available in our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY RIGHTS

All content included in or made available through our Services, including but not limited to text, graphics, product names, logos, icons, images, design elements, layout, videos, downloads, and other materials, is owned by or licensed to Relvioran™ and is protected by applicable intellectual property laws.

You may use our Services only for personal, lawful, and non-commercial purposes. You may not copy, reproduce, distribute, republish, modify, display, transmit, sell, exploit, or create derivative works from any part of the Services without our prior written consent.

The Relvioran™ name, logo, branding elements, slogans, and associated product names are our trademarks or the property of our licensors. Shopify and third-party names referenced on the site remain the property of their respective owners.

SECTION 7 – THIRD-PARTY TOOLS AND FEATURES

Our website may provide access to features, tools, applications, or integrations offered by third parties. These may be made available for convenience only.

We do not control these tools and make no representation regarding their accuracy, availability, security, or performance. Your use of any third-party tool is at your own discretion and risk, and you should review the relevant third-party terms before using them.

Any future tools, features, or resources added to the Services will also be subject to these Terms unless otherwise stated.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites, services, or resources. These links are provided for convenience only.

We are not responsible for the content, privacy practices, products, policies, or services of any external website or third party. Accessing third-party sites is done entirely at your own risk.

If you have concerns regarding a third-party product or service, you should contact that third party directly.

SECTION 9 – SHOPIFY PLATFORM RELATIONSHIP

Our online store is operated using Shopify’s platform. Shopify provides the technology and checkout infrastructure that enable us to sell products online.

However, any purchase you make through our store is a transaction directly between you and Relvioran™ / Houseware International Inc, not with Shopify. To the fullest extent permitted by law, Shopify is not responsible for product-related issues, order disputes, or claims arising from transactions made through our store.

SECTION 10 – PRIVACY

Any personal information collected through your use of our Services is subject to our Privacy Policy. Because our store operates on Shopify, certain data may also be collected or processed by Shopify in accordance with its own privacy practices.

By using our Services, you acknowledge that your information may be processed by us, Shopify, and authorized service providers as needed to operate the store, fulfill orders, improve services, and provide customer support.

SECTION 11 – REVIEWS, SUBMISSIONS, AND FEEDBACK

If you send us reviews, comments, suggestions, ideas, testimonials, feedback, or other content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, distribute, and display that content in connection with our business operations, marketing, product development, or customer communications.

You represent that any content you submit:

Is truthful and not misleading
Does not violate the rights of any third party
Does not contain unlawful, offensive, defamatory, abusive, or infringing material
Does not include harmful code, malware, or malicious content

We may remove or decline to use submitted content at our discretion.

SECTION 12 – ERRORS AND INACCURACIES

From time to time, our website may contain typographical mistakes, incomplete information, pricing errors, product description issues, or availability inaccuracies.

We reserve the right to correct, revise, or remove information at any time, including after an order has been submitted, and to cancel or refuse orders affected by such errors where necessary.

SECTION 13 – PROHIBITED CONDUCT

You may not use our Services for any unlawful, fraudulent, abusive, or harmful purpose.

Prohibited conduct includes, but is not limited to:

Violating any applicable law or regulation
Infringing intellectual property or privacy rights
Uploading malicious code or interfering with site security
Scraping, crawling, or harvesting data from the site
Sending spam, false communications, or deceptive information
Attempting unauthorized access to our systems or accounts
Using the Services in a way that disrupts operations or harms other users

We reserve the right to suspend or terminate access to the Services if we believe these Terms have been violated.

SECTION 14 – TERMINATION

We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct harmful to us, our customers, or our platform providers.

Any obligations or rights that by their nature should survive termination will remain in effect after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, our Services and all products and content made available through them are provided on an “as is” and “as available” basis.

We do not guarantee that:

The Services will always be uninterrupted, secure, or error-free
The website will be free of defects, viruses, or other harmful components
Product descriptions or other content will always be complete, current, or perfectly accurate
Products or services will meet every individual expectation

Except where expressly required by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Relvioran™, Houseware International Inc, our affiliates, officers, employees, agents, contractors, licensors, service providers, and platform partners will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to your use of the Services or purchase of products through the store.

This includes, without limitation, claims involving lost profits, lost revenue, lost data, business interruption, replacement costs, or other similar losses, even if we were advised such damages were possible.

Where applicable law does not allow certain limitations, some parts of this section may not apply to you.

SECTION 17 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Relvioran™, Houseware International Inc, Shopify, and our affiliates, partners, employees, service providers, and agents from and against any claims, losses, liabilities, damages, costs, or expenses, including reasonable legal fees, arising out of:

Your breach of these Terms
Your misuse of the Services
Your violation of any law or rights of a third party
Any content you submit or transmit through the Services
SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of the Terms will remain fully valid and enforceable.

SECTION 19 – NO WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with any policies posted on our website, constitute the complete agreement between you and us regarding your use of the Services and supersede prior discussions or agreements relating to the same subject matter.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms at any time, including in connection with a merger, acquisition, sale of assets, or corporate restructuring.

SECTION 21 – GOVERNING LAW

These Terms and any disputes arising out of or relating to them or the Services shall be governed by and interpreted in accordance with the laws applicable in the State of California, United States, without regard to conflict-of-law principles.

Any legal action or proceeding shall be brought in a court of competent jurisdiction in California, unless otherwise required by applicable consumer protection law.

SECTION 22 – HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO THESE TERMS

We may update or revise these Terms from time to time. When changes are posted, the updated version will become effective as of the date shown on this page unless otherwise stated.

Your continued use of the Services after any update constitutes acceptance of the revised Terms.

We encourage you to review this page periodically.

SECTION 24 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

Relvioran™
Houseware International Inc
6015 Randolph St, Commerce, CA 90040
Phone: (323) 581-3000
Email: service@relvioran.com