Payment Options
Last Updated: April 2, 2026
At Relvioran™, we respect your privacy and value the trust you place in us when you visit our website or make a purchase. This Privacy Policy explains what information we collect, how we use it, how we protect it, and under what circumstances it may be shared.
By using our website, placing an order, or otherwise interacting with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To operate our store and provide a smooth customer experience, we may collect certain information from you in different ways.
Information You Voluntarily Provide
You may provide us with personal information when you:
Place an order
Contact our customer support team
Subscribe to marketing emails or newsletters
Create an account
Submit a return, refund, or inquiry request
The information you provide may include:
Full name
Email address
Phone number
Billing address
Shipping address
Payment-related details necessary to complete your purchase
Information Collected Automatically
When you browse or interact with our website, certain data may be collected automatically, such as:
IP address
Browser type
Device information
Operating system
Pages viewed and actions taken on the site
Referral source and session behavior
Cookie and tracking-related data
This information helps us operate our website more effectively and improve your overall shopping experience.
2. How We Use Your Information
We use the information we collect for business and service-related purposes, including:
Order Processing
To confirm your order, process payment, arrange shipment, and provide tracking or delivery updates.
Customer Support
To answer your questions, resolve order issues, process return requests, and provide assistance when needed.
Site Improvement
To understand how visitors use our website, improve page performance, enhance navigation, and optimize product presentation.
Marketing and Communication
If you choose to receive promotional emails, we may send product news, store updates, offers, or relevant brand communications. You may unsubscribe at any time.
Fraud Prevention and Security
To detect suspicious activity, prevent unauthorized transactions, and protect our website, customers, and payment processes.
3. How We Protect Your Information
We take reasonable steps to safeguard your information and maintain secure handling practices.
Secure Transmission
Sensitive information entered during checkout is transmitted through secure encryption technology.
Restricted Access
Personal data is stored within protected systems and is only accessible to personnel or service providers who need that information to perform authorized business functions.
Payment Protection
Relvioran™ does not store full credit card or debit card details on our own servers after payment processing is completed. Payment transactions are handled through authorized secure payment providers.
While no online system can guarantee absolute security, we take commercially reasonable measures to protect the information entrusted to us.
4. When We Share Information
We do not sell your personal information to third parties for their independent resale or unrelated use.
We may share information only when necessary for legitimate business operations, such as with:
Payment processors
Shipping and logistics providers
E-commerce platform providers
Fraud prevention partners
Analytics and advertising service providers
Customer service and technical support vendors
These third parties may access only the information needed to perform their services on our behalf and are expected to handle it appropriately.
5. Cookies and Similar Technologies
Our website uses cookies and related technologies to improve performance, remember preferences, and better understand how users interact with the site.
Cookies may be used for purposes such as:
Keeping shopping cart and checkout features functional
Remembering certain site preferences
Measuring website traffic and user behavior
Improving performance and usability
Supporting relevant advertising and remarketing efforts
You may adjust cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. Advertising and Analytics Tools
We may work with third-party advertising, analytics, and measurement partners that use cookies, pixels, or similar tools to collect limited information about browsing activity on our site.
These tools help us:
Measure ad performance
Understand customer behavior
Improve product pages and campaigns
Show more relevant ads across online platforms
Third-party providers may process data according to their own privacy policies. We encourage users to review those policies separately if they wish to understand those practices in more detail.
7. Third-Party Links and External Sites
Our website may contain links to third-party websites, services, or platforms. These external sites operate independently and have their own privacy policies and practices.
We are not responsible for the privacy, content, or security practices of third-party websites once you leave our site.
8. Your Choices and Rights
Depending on your location and applicable law, you may have the right to:
Request access to certain personal information we hold about you
Ask us to correct inaccurate information
Request deletion of certain personal information
Opt out of promotional email communications
Limit or object to certain data processing activities where permitted by law
If you would like to exercise any privacy-related rights, please contact us using the information listed below.
9. California Privacy Transparency
In accordance with applicable California privacy requirements:
Users may visit our site without creating an account
Our Privacy Policy is available through a clearly accessible link on our website
Material updates to this policy will be posted on this page
Customers may request corrections or updates to their information by contacting us directly
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for how DNT signals should be interpreted, our website may not respond to all such signals in the same way across technologies and providers.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has submitted personal information to us, please contact us and we will take reasonable steps to delete that information where appropriate.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete orders and fulfill obligations
Provide support and resolve disputes
Comply with legal, tax, accounting, or regulatory requirements
Maintain business records and prevent fraud
When information is no longer needed, we take reasonable steps to delete or securely manage it.
12. Data Breach Response
Although we work to protect personal information, no system is entirely immune from risk.
If a data incident occurs that legally requires notification, we will take appropriate action consistent with applicable law, which may include:
Investigating the incident
Securing affected systems
Notifying impacted individuals when required
Providing additional guidance where appropriate
13. Email Communications and Marketing
We may send transactional emails related to your order, such as:
Order confirmations
Shipping notices
Delivery updates
Customer service responses
If you opt in to marketing communications, we may also send promotional messages about products, offers, or store news.
You can stop receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
We aim to send marketing communications in compliance with applicable email and consumer protection laws.
14. Shopify and Platform Processing
Our store is powered by Shopify, and certain customer information may be processed through Shopify and its service infrastructure in order to operate the website, complete transactions, and support store functionality.
Because of this, information submitted through the site may be handled by Shopify and authorized service providers in accordance with their systems and policies, in addition to ours.
15. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our operations, legal requirements, technologies, or store practices.
When we make updates, the revised version will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or would like to contact us regarding your personal information, please reach out to:
Relvioran™
Houseware International Inc
6015 Randolph St, Commerce, CA 90040
Phone: (323) 581-3000
Email: service@relvioran.com